Frequently Asked Questions

Get answers to your most common questions from Digital Design & Engraving

FAQ

Frequently Asked Questions

Get answers to your most common questions from Digital Design & Engraving

Question mark image

Frequently Ask Questions

Please contact us for further explanations or if you have not found the answer to your question below.  We look forward to sharing in your curiosity.

Call Gregg at (660) 492-6050​ or email us at contact@digitaldesignengraving to get started. Most artwork and design details are completed through phone and/or email communications. 

We are committed to keeping your shipping and handling fees low. We only charge you our cost for shipping and a minimal packaging fee based on the order.

Yes, the images and other details are exchanged primarily through email. We can accept JPEG, PDF, PNG.  Contact Gregg before submitting other file types

Yes, our team enjoys bringing your vision to life. Start with a conversation with Gregg and we will create designs just for you.

Yes, we will email an image for you to approve before we start engraving.

Yes, with certain provisions understood we will engrave them on your item.  We take great care in engraving ‘foreign’ materials.  As with any product, there is always a risk.  Please consult with Gregg at (660) 492-6050​ for any concerns or questions.

We provide discounted rates to schools, churches, EMS, hospitals, non-profit organizations and other groups only for the purpose of a fundraising campaign.  Contact Gregg regarding eligibility.